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Data protection

Last modified: June 2018

The operators of these pages (hereinafter referred to as "persons responsible" or "operators") take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

Our website can usually be used without providing any personal data. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

The processing of your personal data, such as name, address, e-mail address or telephone number, is always carried out in accordance with national and European legal provisions, in particular the General Data Protection Regulation (hereinafter referred to as "GDPR"). By means of this data protection declaration, our company would like to inform you about the type, scope and purpose of the personal data we collect, use and process. Furthermore, this data protection declaration informs you about the rights to which you are entitled.

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

1. Definitions

The data protection declaration of these pages is based on the terms of Article 4 of the GDPR, which were defined by the European Union when the General Data Protection Regulation (GDPR) was issued. Our data protection declaration should be legible and understandable for the general public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.

We use the following terms, among others, in this data protection declaration:

  • a) personal data

    Personal data is any information relating to an identified or identifiable natural person (hereinafter "data subject" or "user"). A natural person is considered to be identifiable if, directly or indirectly, in particular by means of assignment to an identifier such as a name, an identification number, location data, an online identifier or to one or more special features, the expression of the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person can be identified.

  • b) data subject

    Affected person is any identified or identifiable natural person whose personal data is processed by the person responsible for processing.

  • c) Processing

    Processing is any process carried out with or without the help of automated procedures or any such series of processes in connection with personal data such as collecting, recording, organizing, arranging, storing, adapting or changing, reading out, querying, using, disclosure by transmission, distribution or any other form of making available, matching or linking, restriction, deletion or destruction.

  • d) Restriction of processing

    Restriction of processing is the marking of stored personal data with the aim of restricting their future processing.

  • e) profiling

    Profiling is any type of automated processing of personal data, which consists in using this personal data to evaluate certain personal aspects relating to a natural person, in particular aspects relating to work performance, economic situation, health, personal Analyze or predict that natural person’s preferences, interests, reliability, behavior, whereabouts or relocation.

  • f) Pseudonymization

    Pseudonymization is the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without the use of additional information, provided that this additional information is kept separately and is subject to technical and organizational measures that ensure that the personal data not assigned to an identified or identifiable natural person.

  • g) Controller or data controller

    The person responsible or responsible for processing is the natural or legal person, authority, institution or other body that alone or jointly with others decides on the purposes and means of processing personal data. If the purposes and means of this processing are specified by Union law or the law of the Member States, the person responsible or the specific criteria for his naming can be provided for by Union law or the law of the Member States.

  • h) processors

    Processor is a natural or legal person, public authority, institution or other body that processes personal data on behalf of the person responsible.

  • i) Recipient

    Recipient is a natural or legal person, public authority, institution or other body to which personal data is disclosed, regardless of whether it is a third party or not. However, authorities that may receive personal data in the context of a specific investigation mandate under Union or Member State law are not considered recipients.

  • j) third party

    Third party is a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct responsibility of the controller or the processor, are authorized to process the personal data.

  • k) Consent

    Consent is any expression of will voluntarily given by the data subject in an informed manner and unequivocally for the specific case in the form of a declaration or other clear confirmatory action with which the data subject indicates that they consent to the processing of their personal data is.

2. User Rights

It is also important to us to draw your attention to the rights to which you are entitled under the GDPR with regard to the processing of your data:

  • a) Right to confirmation (Article 15 (1) GDPR)

    Every data subject has the right to request confirmation from the person responsible as to whether personal data relating to them is being processed. If an affected person wishes to make use of this right to confirmation, they can contact the address given in the imprint or this data protection declaration at any time, or contact another employee of the person responsible.

  • b) Right to information (Article 15 (1) and (3) GDPR)

    Every person affected by the processing of personal data (user) has the right to receive free information from the person responsible at any time about the personal data stored about him and a copy of this information. In addition, the person responsible must provide the data subject with the following information:

Furthermore, the data subject has a right to information as to whether personal data has been transmitted to a third country or to an international organization. If this is the case, the person concerned has the right to receive information about the appropriate guarantees in connection with the transmission.

    • the processing purposes

    • the categories of personal data being processed

    • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations

    • if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria used to determine that duration

    • the existence of a right to correction or deletion of the personal data concerning you or to restriction of processing by the person responsible or a right to object to this processing

    • the existence of a right of appeal to a supervisory authority

    • if the personal data is not collected from the data subject: all available information about the origin of the data

    • the existence of automated decision-making including profiling in accordance with Article 22 (1) and (4) GDPR and - at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for the data subject

  • c) Right to rectification (Article 16 GDPR)

    Every person affected by the processing of personal data has the right to demand the immediate correction of incorrect personal data concerning them. Furthermore, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data - also by means of a supplementary declaration.

  • d) Right to erasure (right to be forgotten) (Art 17 GDPR)

    Every person affected by the processing of personal data has the right to demand that the person responsible delete the personal data concerning them immediately if one of the following reasons applies and if the processing is not necessary:

If the personal data has been made public by the person responsible and our company, as the person responsible, is obliged to delete the personal data in accordance with Art. 17 Para. 1 DS-GVO, the person responsible shall take appropriate measures, including technical ones, taking into account the available technology and the implementation costs. to inform other data controllers who process the published personal data that the data subject has requested that these other data controllers delete all links to this personal data or copies or replications of this personal data, as far as the processing is not necessary.

    • The personal data were collected for such purposes or otherwise processed for which they are no longer necessary.

    • The data subject revokes their consent on which the processing was based pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR, and there is no other legal basis for the processing.

    • The data subject objects to the processing pursuant to Article 21 (1) GDPR and there are no overriding legitimate reasons for the processing, or the data subject objects to the processing pursuant to Article 21 (2) GDPR processing on.

    • The personal data have been unlawfully processed.

    • Erasure of the personal data is necessary to fulfill a legal obligation in Union or Member State law to which the controller is subject.

    • The personal data was collected in relation to information society services offered in accordance with Art. 8 Para. 1 DS-GVO.

Every person affected by the processing of personal data has the right to receive the personal data relating to them, which the person concerned has provided to a person responsible, in a structured, common and machine-readable format. You also have the right to transmit this data to another person responsible without hindrance from the person responsible to whom the personal data was provided, provided that the processing is based on the consent in accordance with Art. 6 Para. 1 Letter a DS-GVO or Art. 9 Para 2 letter a DS-GVO or on a contract according to article 6 paragraph 1 letter b DS-GVO and the processing is carried out using automated procedures, provided that the processing is not necessary for the performance of a task that is in the public interest or takes place in the exercise of official authority, which has been transferred to the person responsible.

Furthermore, when exercising their right to data portability in accordance with Art. 20 Para the rights and freedoms of other persons are not impaired by this.

Every person affected by the processing of personal data has the right, for reasons arising from their particular situation, to object at any time to the processing of personal data relating to them, which is based on Article 6 (1) (e) or (f) GDPR, to object. This also applies to profiling based on these provisions.

In the event of an objection, the person responsible will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend against legal claims.

If the person responsible processes personal data in order to operate direct advertising, the person concerned has the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to profiling insofar as it is associated with such direct advertising. If the person concerned objects to the person responsible for processing for direct marketing purposes, the person responsible will no longer process the personal data for these purposes.

In addition, the data subject has the right, for reasons arising from their particular situation, against the processing of personal data relating to them, which is carried out by the person responsible for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 Para. 1 DS-GVO to object, unless such processing is necessary to fulfill a task in the public interest.

The user is also free, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise their right of objection by means of automated procedures using technical specifications.

Any person affected by the processing of personal data has the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning them or similarly significantly affects them, provided that the decision (1) does not is necessary for the conclusion or performance of a contract between the data subject and the person responsible, or (2) is permissible on the basis of Union or Member State legislation to which the person responsible is subject and such legislation requires appropriate measures to safeguard the rights and freedoms as well as contain the legitimate interests of the data subject or (3) is carried out with the express consent of the data subject.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject's explicit consent, the controller shall implement suitable measures to safeguard the rights and freedoms and legitimate interests of the data subject, including at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.

Any person affected by the processing of personal data has the right to revoke consent to the processing of personal data at any time.

  • e) Right to restriction of processing (Article 18 GDPR)

    Any person affected by the processing of personal data has the right to request that the person responsible restrict the processing if one of the following conditions is met:

      • The accuracy of the personal data is contested by the data subject for a period enabling the controller to verify the accuracy of the personal data.

      • The processing is unlawful, the data subject refuses the deletion of the personal data and instead requests the restriction of the use of the personal data.

      • The person responsible no longer needs the personal data for the purposes of processing, but the data subject needs them to assert, exercise or defend legal claims.

      • The data subject has lodged an objection to the processing pursuant to Article 21 (1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.


  • f) Right to data portability (Article 20 GDPR)

  • g) Right to object (Article 21 GDPR)

  • h) Automated decisions in individual cases including profiling (Art. 22 GDPR)

  • i) Right to withdraw consent under data protection law


Some of the websites use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

4. Data processing when using PMS systems (widgets)

Widgets from the company zadego GmbH (easybooking) may be implemented on these pages.

zadego GmbH
Hypo passage 2
6020 Innsbruck

The provider is a PMS system, which represents the provider of the hotel software of the person responsible. Depending on the tourism company, the widgets can be the following:

  • inquiry form

  • booking mask

  • Small Search (enquiry, booking)

  • Category view

  • room view

  • Flat rate widget

  • price overview

  • price comparison

  • availability calendar

  • Online check in

a. General

In order to be able to process your inquiry or booking, it is necessary for the data you have given the person responsible to be processed.

The person responsible mentioned above and zadego GmbH (both together also referred to as “providers”) are in a contractually regulated business relationship. The person responsible obtains his hotel administration and booking software from zadego GmbH.

The personal data you provide will be transferred to the management system and to companies that have a business relationship with the management system. This transfer takes place in particular to the above-mentioned landlords, possibly also to tourism associations, reporting providers, payment providers and other companies that are connected to the management system and/or landlords and must be used to fulfill post-contractual obligations.

The use of personal data by the providers is based on the applicable legal provisions and your consent to the use of your data.

b. collection of data

As part of an inquiry or booking with the tourism company, you provide the relevant data for the implementation of the same. These are usually the following:

  • First and Last Name

  • E-mail address

  • address

  • phone

  • Payment data (bank details, credit card details)

  • Dates of birth (to identify children)


This data is only collected to the extent permitted by law and only with your consent and through your active participation. Insofar as consent is given electronically as part of the services, the statutory notification obligations are taken into account and this consent is logged using suitable technical systems.

c. Purpose of this data processing

The person responsible will process your personal data in this context for the following purposes:

  • bidding

  • Online check in

  • Fulfillment of reporting obligations

  • payment processing

  • accounting

If personal data is entered in one of these widgets (contact data, e-mail, data on the desired stay in our house), this is always done on a voluntary basis and only for the purpose of being able to make a corresponding offer for your desired stay.

If no contractual relationship is established between the parties (i.e. there is no stay in the company of the person responsible), the data of the person concerned will be automatically deleted from the systems immediately. In individual cases, statutory retention and deletion periods must be observed.

5. Duty to Report

According to the applicable Registration Act, the person responsible is obliged to register all guests who live with the person responsible using the data specified in the Registration Act. This applies to the following data, among others:

  • Surname

  • Name of people traveling with you

  • birth date

  • Gender

  • nationality

  • country of origin

  • address

  • Travel document (type, number, date of issue, issuing authority, country)

  • Date of the travel period

a. guest directory

According to a legal obligation, the person responsible has to keep all guest data transmitted to him for a booking in a so-called guest directory. This guest directory is subject to the automatic deletion and anonymization periods stored in the system. The providers provide suitable technical and organizational measures to store personal data in the system in accordance with the law. In individual cases, legally prescribed storage and retention periods must be observed and observed. The set storage periods apply insofar as the data concerned are not processed longer for other purposes that are mentioned in this data protection declaration.

The guest directory is managed electronically by the person responsible, whereby the data is forwarded to zadego GmbH for this purpose. In this case, zadego GmbH acts as the processor, since it stores the data on its servers. A transfer to a third country does not take place without prior information to the data subject.

6. SSL Encryption

For security reasons and to protect the transmission of confidential content, such as the inquiries you send to us as the site operator, this site uses SSL encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

7. Google Maps Privacy Policy

This website uses the Google Maps product from Google Inc. By using this website, you consent to the collection, processing and use of the automatically collected data by Google Inc., its representatives and third parties.

The terms of use of Google Maps can be found under "Google Maps Terms of Use".

8. Data protection regulations for the application and use of Google Analytics (with anonymization function)

The person responsible has integrated the Google Analytics component (with anonymization function) on this website. Google Analytics is a web analytics service. Web analysis is the collection, collection and evaluation of data about the behavior of visitors to websites. A web analysis service collects, among other things, data about the website from which a person concerned came to a website (so-called referrer), which subpages of the website were accessed or how often and for how long a subpage was viewed.

The operating company of the Google Analytics component is Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA.

The person responsible uses the addition "_gat._anonymizeIp" for the web analysis via Google Analytics. With this addition, the IP address of the Internet connection of the person concerned is shortened and anonymized by Google if our website is accessed from a member state of the European Union or from another state party to the Agreement on the European Economic Area.

The purpose of the Google Analytics component is to analyze visitor flows on our website. Google uses the data and information obtained, among other things, to evaluate the use of our website, to compile online reports for us that show the activities on our website, and to provide other services related to the use of our website.

Google Analytics places a cookie on the information technology system of the data subject. What cookies are has already been explained above. By setting the cookie, Google is able to analyze the use of our website. Each time one of the individual pages of this website is called up, which is operated by the person responsible for processing and on which a Google Analytics component has been integrated, the Internet browser on the information technology system of the person concerned is automatically activated by the respective Google Analytics component to transmit data to Google for online analysis. As part of this technical process, Google obtains knowledge of personal data, such as the IP address of the person concerned, which Google uses, among other things, to trace the origin of visitors and clicks and subsequently to enable commission statements.

The cookie is used to store personal information, such as access time, the location from which access was made and the frequency of visits to our website by the person concerned. Each time you visit our website, this personal data, including the IP address of the Internet connection used by the person concerned, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass on this personal data collected via the technical process to third parties.

The person concerned can prevent the setting of cookies by our website, as already described above, at any time by means of a corresponding setting in the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a cookie on the information technology system of the person concerned. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.

Furthermore, the data subject has the option of objecting to and preventing the collection of data generated by Google Analytics relating to the use of this website and the processing of this data by Google. To do this, the person concerned must use a browser add-on under the link and install. This browser add-on tells Google Analytics via JavaScript that no data and information about visits to websites may be transmitted to Google Analytics. The installation of the browser add-on is evaluated by Google as a contradiction. If the information technology system of the data subject is later deleted, formatted or reinstalled, the data subject must reinstall the browser add-on in order to deactivate Google Analytics. If the browser add-on is uninstalled or deactivated by the person concerned or another person who is attributable to their sphere of influence, there is the possibility of reinstalling or reactivating the browser add-on.

9. Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version

  • operating system used

  • Referrer URL

  • Host name of the accessing computer

  • Time of server request

This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to subsequently check this data if we become aware of specific indications of illegal use.

10. Absence of Automated Decision Making

As a responsible company, we do not use automatic decision-making or profiling.

11. Online Dispute Resolution Notice

Online dispute resolution in accordance with Art. 14 Para. 1 ODR-VO: The European Commission provides a platform for online dispute resolution (OS), which you can find under find.

12. Objection to promotional emails

We hereby object to the use of contact data published as part of the imprint obligation to send unsolicited advertising and information material. The site operators expressly reserve the right to take legal action in the event of unsolicited advertising being sent, such as spam e-mails.

13. Changes to this Privacy Policy

We may update our privacy policy from time to time. It is therefore recommended that you check this page regularly for changes. We will notify you of changes by posting the new privacy policy on this page. These changes will be effective immediately upon posting on this page.

14. How to contact us

If you have any questions, suggestions or concerns regarding this policy or the use of your data, please contact us at the address given in the imprint or this data protection declaration.

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